Questions
Short answers.
What people ask before they book. If yours isn't here, ask me.
01
Booking
How do I book?
Choose a package and your vehicle size on the booking page, then pick a time on the calendar. A confirmation email arrives right away. You can also call or text (614) 377-3656.
Which areas do you cover?
Columbus, Hilliard, Dublin and Westerville. If you're just outside those, send me your address and I'll tell you if I can come.
When do you work?
Monday to Thursday, 3:30pm to 9:30pm. Friday to Sunday, 9am to 6pm. The booking calendar shows the times that are still open.
Can I reschedule or cancel?
Yes. Use the reschedule or cancel link in your confirmation email. Please give me as much notice as you can, so someone else can take the time.
What happens if the weather is bad?
An interior detail can go ahead if the car is under cover, such as in a garage or carport. For exterior work in rain or freezing weather, I'll text you and we move the booking to another day.
02
The visit
Do I need to be home?
No. You don't need to be home, as long as I can get to water, electricity and the car.
What do you need at my address?
I need access to water and electricity at your address. I also need room to work: about 10 feet of clear space on every side of the car.
How long does it take?
Time on site is about 2.5 to 3.5 hours for Interior, 1.5 to 2.5 hours for Exterior and 2.5 to 5 hours for a Full detail.
Can you come to my office or apartment?
Yes, as long as I can reach water and electricity and there is space around the car. At an office or apartment building, please check that the property allows it before you book.
How should I get the car ready?
Take out valuables, child seats and anything loose you want to keep, and empty the trunk if you want it vacuumed. Leave the car unlocked or the keys where I can get them.
03
Services and prices
What does the price depend on?
Two things only: the size of the vehicle and any add-ons you choose. You see the full price before you book.
Which size is my vehicle?
There are three sizes: sedan, suv, truck or van. Cars, coupes and hatchbacks count as a sedan. Crossovers and SUVs count as an SUV. Pickups, minivans and vans count as a truck or van. If you're not sure, text me the make and model.
What add-ons are there?
Two: pet hair removal ($35) and engine bay cleaning ($40). You can add either to any package when you book.
Do you do paint correction or ceramic coating?
No. I only do detailing: interior, exterior and full details. I don't do machine polishing, paint correction or ceramic coating.
What do you use on my car?
On the paint: car soap, clay bar, bug and tar remover, and wax or paint sealant. Inside: vacuum, steam cleaner, and shampoo for carpets and cloth seats.
Will every stain come out?
Most do, with shampoo and steam. Some are permanent, such as dye, bleach marks and stains that have been there for years. I'll tell you what to expect before I start.
04
Payment
How and when do I pay?
After the job, by cash, Zelle or Venmo. You pay nothing when you book.
Ready when you are.
Pick a package, pick a time, and I'll come to you.